Preparing for What's Next: The Evolution of the GBS Sector in Romania and Local Dynamics in Timisoara Vlad Lascut
We will be summarising main findings from the Annual ABSL report 2024, looking into the growth and challenges faced by Romania's business services sector throughout 2024, while highlighting local specifics of Timisoara. We will also explore macro-economic and regulatory prospects for this year and how they can impact the sector.
Vlad Lascut
Senior Manager at PwC
The best way to predict the future, is to create it! Leading practices for workforce engagement and retention Claudia Cetatoiu
Historically, most of the corporate focus on employee engagement and workplace design was centered on office-based employees. However, with a shift towards comprehensive talent management, there is an increasing emphasis on addressing the needs and challenges of the frontline workforce. As the demand and competition for frontline talent intensifies, organizations must consider all the factors that contribute to creating a positive experience for the workforce. Environments and responsibilities often differ significantly from those in traditional office settings. Let’s tackle these challenges by exploring the essential strategies organizations need to implement, along with the role real estate plays in supporting them, to enhance talent attraction and retention while fostering a resilient, adaptable workforce that drives growth.
Claudia Cetatoiu
Corporate Transaction Director of iO Partners
The Future of Work: AI, Legal Changes & Workplace Rights Georgiana Vlădescu
As AI transforms the workplace and new regulations set stricter standards, businesses must balance innovation with compliance and fairness. AI in Hiring & Workforce Management – AI is revolutionizing recruitment, performance evaluation, and task automation, boosting efficiency and productivity. However, concerns over bias, transparency, and ethical decision-making mean businesses must ensure responsible AI use that aligns with EU labor laws. Harassment & AI Risks – New regulations demand stricter anti-harassment policies, while AI-driven workplace monitoring raises concerns about privacy, bias, and ethical surveillance. Companies must implement clear policies to ensure workplace safety without overstepping employee rights. With technology evolving faster than regulations, businesses need to stay ahead. Let’s discuss what’s next. AI & Workforce Transformation – The rise of AI is automating repetitive tasks, allowing employees to focus on high-value work that demands critical thinking and creativity. This transition not only enhances workflow efficiency but also increases job satisfaction and motivation by providing employees with opportunities to develop their skills and make meaningful contributions to company growth. Workplace Harassment Regulations - New legislative projects aim to clearly define violence and harassment, requiring employers to implement internal policies, confidential reporting mechanisms, and protective measures for at-risk employees. Adaptability is essential—not just for embracing AI but also for ensuring compliance with evolving regulations. Join us for an insightful discussion on what lies ahead in employment law.
Speaker: Georgiana Vlădescu, Associate, Zamfirescu Racoți Vasile & Partners
Georgiana Vlădescu
Associate at Zamfirescu Racoți Vasile & Partners
Building Community at Work Elena Ardelean
We are living through some of the most significant changes in work that people have experienced in generations. And they are changing how we collaborate and use our offices. Organizations risk creating “dull, inert” workplaces if they don’t consider lessons from urban planning. Community-Based Design offers solutions to create dynamic, inspiring workplaces that respond to change – and build a thriving community at work.
Elena Ardelean
Dealer Business Manager Central Europe at Steelcase
Inner Balance, Outer Success: The Power of Emotional Well-Being in Business (to be held in Romanian) Sofia Damse
Your emotional well-being is a key driver of your physical health, energy, and professional success. When you develop the tools to navigate stress, adapt to change, and manage emotions and relationships, you create the foundation for clarity, motivation, and lasting balance. On the flip side, ongoing stress and unresolved emotions can drain your energy, impact your health, and lead to burnout. A calm and focused mind supports a healthy body, stronger connections, and higher performance at work.
Sofia Damse
Psychotherapist at Reteaua REGINA MARIA
Coffee break
Knowledge Sharing Session- Local Business Cases (To be updated)
Representatives of the local companies/offices will present study cases on relevant themes in the fields of HR, Technology or Business. They will share with the audience practical examples, successful stories, presentations of what works or not, regarding current interests.
Coffee break
HR Rountable /Workshop • See next tabs for more info
Lunch & Networking
Adapting to Change: Challenges and Opportunities in People Practices (Closed Session)
Change brings uncertainty and challenges, pushing companies to respond proactively to crises and navigate turbulent times while minimizing disruptions. With multiple transformational forces at play simultaneously, businesses must build resilience to stay relevant and adapt to future developments. For HR departments, this means addressing key questions: What are the main drivers of change? How do companies keep pace with evolving workforce dynamics? How have recent legislative and fiscal changes impacted operations? What recruitment challenges are emerging? How can generative AI be integrated into HR processes? What are the latest trends in the talent market? Additionally, fostering a culture of continuous learning and organizational agility is more important than ever. What are the current learning priorities? How are companies adjusting to the return-to-office landscape and redefining workspaces? These topics will be explored in this roundtable discussion, where HR representatives from Timisoara companies will share challenges, solutions, and best practices—reflecting on past experiences and looking ahead to the future of work. Companies could be represented at this event by HR professionals or company leaders (max. 2 representatives per company). This is a closed session dedicated to companies from business services industry.
Workshop: Adapting for Success: Navigating Change in the Local Business Services Sector
Change is a fundamental driver of organizational growth and long-term success. Effectively managing transformation—whether through new technologies, cultural shifts, or mergers and acquisitions—can create significant opportunities and strengthen a company’s future. At its core, change is tied to continuous improvement, fostering a culture of adaptability, learning, and innovation. Organizations that embrace change proactively refine their operations, enhance their services, and stay ahead in a competitive landscape. However, navigating change successfully is often a complex challenge. How can businesses effectively adjust to an evolving environment? What technological, operational, and workforce-related shifts are shaping today’s business landscape? Where do the biggest challenges arise, and how can they be turned into opportunities for sustainable success? These critical questions will be explored in this workshop, where representatives from Timisoara-based companies are invited to share their insights and strategies for navigating change in the business services sector.